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AI Chat Widget Feature

Widget Performance Tracking for Every Conversation

See exactly how your AI chat widget is performing with real per-visitor metrics: total users, total messages, average messages per user, sessions, first contact and last active.

Widget Conversations
312Total Users
1,486Total Messages
4.8Avg. Msgs/User
Recent Visitors
Visitor #4471
3 sessions · last active today
9 msgs
Visitor #4468
1 session · last active yesterday
4 msgs
Visitor #4460
5 sessions · last active 2 days ago
17 msgs

Know Exactly How Your Widget Is Performing

Every conversation your AI chat widget has is tracked, so you always know how visitors are actually using it.

Total Users & Total Messages

See how many unique visitors messaged your widget and how many total messages it handled, at a glance.

Average Messages per User

A single number that tells you how engaged your visitors really are with your AI chat widget.

Sessions per Visitor

Every visitor gets a session count based on distinct days they came back and messaged your widget again.

First Contact & Last Active

See exactly when each visitor first messaged your widget and when they were last active, per conversation.

Frequently Asked Questions

What visitor metrics does the AI chat widget track?

For every widget you track total users, total messages, and average messages per user. For each individual visitor you can see their message count, number of active sessions, first contact date, and last active date.

Can I see performance for each widget separately?

Yes. If you run multiple AI chat widgets, each one has its own conversation dashboard showing total conversations and total messages, so you can compare engagement across widgets.

How is a visitor session counted?

A session is counted per distinct day a visitor messages your widget, so you can see how many separate days a visitor has come back and engaged with your AI chat widget.

Ready to See How Your Widget Is Really Performing?

Create your free AI chat widget and start tracking real visitor engagement today.

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